CARE AND MAINTENANCE
Made for today's busiest households.
Sequoia Carpet™ is known for quality, durability and value! Our innovative state-of-the-art manufacturing processes produce long lasting carpets that make care and maintenance a breeze! Our carpet maintains it's like-new appearance for years to come taking the guess work out of cleaning, even in the busiest households. See below for our Care and Maintenance guides:
Section 3 of CRI's The Carpet Primer covers different installation methods as well as other useful information.
Sequoia Carpet™ is covered by the warranties below:
Lifetime Stain Resistance Limited Warranty
Sequoia Carpet™ warrants that your carpet made with ConstantColor™ and DirtDefense™ will remain stain resistant to most household food and beverage substances, including coffee, mustard, household bleach cleaners, benzoyl peroxide and other water soluble, non-wax and non-oil based stains for the life of the carpet. This warranty starts from the date of installation as long as owned by the original purchaser.
Lifetime Fade Resistance Limited Warranty
Sequoia Carpet™ warrants that your carpet made with ConstantColor™ and DirtDefense™ will not display a significant color change due to exposure to light or exposure to atmospheric contaminants (ozone and oxides of nitrogen). Significant color change is defined as a rating of 3 or less when measured on the American Association of Textile Color and Chemists (AATTCC) scale of color change and testing for color change under the appropriate test methods as recommended by the AATTCC (1 and 2). The AATTCC gray scale is a nationally recognized color system in the carpet industry that uses standardized comparisons to determine a degree of color change. Light fastness exposure is tested in accordance with AATTCC test method 16-1993 with 80 hours of light fastness exposure. Ozone Oxides of Nitrogen fade testing is tested for 5 cycles in accordance with AATTCC test methods 129-1990 and 164-1992, respectively. This warranty starts from the date of installation as long as owned by the original purchaser.
15-Year Soil Resistance Limited Warranty
Sequoia Carpet™ warrants that your carpet made with ConstantColor™ and DirtDefense™ will resist soiling from most common household soil for the warranty period. By properly maintaining your carpet, soil will clean up more thoroughly and fewer residues will remain on the carpet. Soil resistance means that your carpet will resist retention of the common dry dirt normally associated with carpet soiling. Light colored carpets will show soiling more than darker colors over time and will require more frequent cleaning to maintain their appearance.
10-Year Abrasive Wear Resistance Limited Warranty
Sequoia Carpet™ warrants that your carpet made with ConstantColor™ and DirtDefense™ will not abrasively wear away by more than 10% in any area of the carpet for the warranty period. Abrasive wear is defined as countable loss of pile fiber, 10% or greater, resulting from normal foot traffic and is determined by pile weight comparison of the worn area to non-trafficked areas, or testing using mechanical wear stimulators. Abrasive wear means fiber loss, not changes in appearances, such as crushing or matting.
5 to 10-Year Texture Retention Limited Warranty
Sequoia Carpet™ warrants that your carpet made with ConstantColor™ and DirtDefense™ will not exhibit significant twist or loss of texture from foot traffic for the warranty period based on specific products and the implied years of texture retention. Texture retention is the ability of carpet tufts to retain a normal amount of their visible size, shape and orientation. This includes the ability of cut pile tufts not to lose twist excessively. Texture change associated with normal pile crush is a characteristic of all carpet and is not covered under this warranty. Please note that the texture of any carpet will change to some degree in heavy traffic areas. Such conditions constitute normal wear and tear and are not covered by this warranty.
10-Year Manufacturing Defects Limited Warranty
Sequoia Carpet™ warrants that your carpet made with ConstantColor™ and DirtDefense™ is covered for the warranty period from manufacturing defects that occur when used in owner residences. By manufacturing, we mean any defect in material or workmanship.
Downloadable warranty documentation here.